The Vikings of old were famous for using early maps on their voyage but Pillage and Burn may not have been the best strategy for gaining a high reputation for customer service and their repeat visits were not viewed with any enthusiasm! However the Vikings of today, Vikings River Cruises that is, also use maps […]
The Vikings of old were famous for using early maps on their voyage but Pillage and Burn may not have been the best strategy for gaining a high reputation for customer service and their repeat visits were not viewed with any enthusiasm! However the Vikings of today, Vikings River Cruises that is, also use maps […]
Ethos Integrated Solutions launches ‘world first’ journey mapping software with live customer feedback Dubai, UAE – Ethos Integrated Solutions, the regional leader in customer experience management, is revolutionising customer experience in the UAE and beyond with the launch of Mapovate – the world’s first, bi-lingual customer journey mapping software available in both English and […]
Ethos Integrated Solutions launches ‘world first’ journey mapping software with live customer feedback Dubai, UAE – Ethos Integrated Solutions, the regional leader in customer experience management, is revolutionising customer experience in the UAE and beyond with the launch of Mapovate – the world’s first, bi-lingual customer journey mapping software available in both English and […]
Reposted from cx-journey.com By Annette Franz, CCXP Today I’m pleased to share a guest post by Fred McClimans, Partner, McClimans Group. In this post, Fred addresses the challenges faced today in aligning your operations to the way your customers discover, engage, purchase, use, and discard your product, and outlines five steps you can take to stay […]
Reposted from cx-journey.com By Annette Franz, CCXP Today I’m pleased to share a guest post by Fred McClimans, Partner, McClimans Group. In this post, Fred addresses the challenges faced today in aligning your operations to the way your customers discover, engage, purchase, use, and discard your product, and outlines five steps you can take to stay […]
