Getting customers is great but retaining them is really the name of the game when it comes to keeping your business going. Return business and customer loyalty will continue to keep the cash rolling in and to keep customers happy. Having a valuable, worthwhile product is obviously a huge part of this, but it’s only […]

Getting customers is great but retaining them is really the name of the game when it comes to keeping your business going. Return business and customer loyalty will continue to keep the cash rolling in and to keep customers happy. Having a valuable, worthwhile product is obviously a huge part of this, but it’s only […]

A productive workforce is always the backbone of a successful organization but there’s a lot that goes into making your workforce efficient and productive. We’re living in a digital era and there are undoubtedly too many distractions that can leave a huge impact on productivity. That’s the reason why it’s really important for an organization’s […]

A productive workforce is always the backbone of a successful organization but there’s a lot that goes into making your workforce efficient and productive. We’re living in a digital era and there are undoubtedly too many distractions that can leave a huge impact on productivity. That’s the reason why it’s really important for an organization’s […]

Until the end of the 20th Century there was a customer satisfaction theory that stated: “If someone is happy with your product, they will tell three people. If they are unhappy, they will tell fifteen”. Well, this can be quite a problem for many businesses as they wouldn’t know why the customer is unhappy and […]

Until the end of the 20th Century there was a customer satisfaction theory that stated: “If someone is happy with your product, they will tell three people. If they are unhappy, they will tell fifteen”. Well, this can be quite a problem for many businesses as they wouldn’t know why the customer is unhappy and […]