Version date: March 17th, 2016
This Privacy Policy governs the manner in which Ethos Integrated Solutions LLC (the “Company”) collects, uses, maintains and discloses information collected from users (“User”) of the website www.mapovate.com (the “Site”) and Mapovate Mobile App (the “App”). This privacy policy applies to the Site, App and all products and services offered by the Company (collectively, the “Services”).
Changes to this privacy policy
The Company has the discretion to update this privacy policy at any time. When they do, the Company will post a notification on the main page of the Services and send an email to all Users. The Company encourages Users to frequently check the website for any changes and for more information about how they are protecting the personal information collected.
Information Collection
Personal identification information
The Company may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit the site, register on the site, download the App, launch the App, create content, during user collaboration, during integration of the services, subscribe to the newsletter, respond to a survey, and in connection with other activities, services, features or resources they make available via the Services. Users may be asked for, as appropriate, name, email address, mailing address, phone number and credit card information. The Company will collect personal identification information from Users only if they voluntarily submit such information. Users can refuse to supply information regarding their personal information and accept that it may prevent them from engaging in certain functionality of the Services.
Account Creation
The Services require certain personal identification information during the account setup process to establish Users identity. Name, email address, gender, age and other background details are all required to create an account.
Subscription Payments
In order for subscriptions to be collected, the Services require valid credit card details or purchase orders. Both of these payment options will contain sensitive information regarding the User.
In respect of Credit Card details, the Services do not store the details directly. A secure, third party payment gateway called Checkout.com is used and information regarding the way they handle information can be found via the Services and on the Checkout.com website by clicking here.
Other Information
The Company may collect non-personal identification information about Users whenever they interact with the Services. The Website uses “cookies,” and these obtain certain types of information when Users accesses the Website.
“Cookies” are small text files a website can use to recognize repeat users. The Company may use cookies to recognize visitors and more quickly provide personalized content or grant unimpeded access to the Website.
How the Company protects your information
The Company adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of personal information, username, password, transaction information and data stored within the Services. These practices are reviewed regularly to ensure that the Company protects Users’ information to the highest possible standards.Sensitive and private data transmission between the Services are conducted using over a secured communication channel (SSL) and data is encrypted and protected with digital signatures.
We go to great efforts to ensure the content you provide and the information that we collect is stored safely and securely.
Information Sharing
Sharing your personal information
The Company does not sell, trade, or rent Users personal identification information to others for any purpose. This includes, but is not limited to, survey contents, survey responses, touchpoints, journey maps and personas.
The company may share generic, aggregated demographic and usage information, not linked to any personal identification information regarding visitors and users with its clients, business partners, trusted affiliates and advertisers for the purposes of making User enhancements and for wider market analysis. The Company reserves the right to use information to contact Users regarding upcoming promotions and events. These marketing emails can be ‘opted out’ of at any time using the link provided within communications.
In addition, the Company may share information with governmental agencies and bodies whose primary focus is to reduce fraud or to conduct fraud investigations.
How long does the Company retain the information they collect?
The Company will store information; for the duration that a User account is active, to comply with legal obligations, assist dispute resolution or enforce the Companies agreements.
Exceptions
Third Party Integration
Where Users integrate third party software into the Services, the Company cannot be held responsible or accountable for the Privacy Policy of that solution provider. In the event that Users do look to integrate a third party provider, it is the User’s responsibility to understand that provider’s Privacy Policy.
Acceptance
User acceptance of these terms
By using the Services, Users are confirming their acceptance of this policy. If Users do not agree to this policy, they should not use the Services. Continued use of the Services following the posting of changes to this policy will be deemed as acceptance of those changes.
It is the User’s responsibility to ensure that this information is kept up to date and accurate and the User accepts that any change to information will be updated within the Services within thirty (30) days of a change becoming known to the User.
Users also acknowledge and agree that it is the User’s responsibility to review the Companies privacy policy periodically and understand accept all modifications. In the event that Users are concerned about any of the terms within this policy, they should contact the Company using the details outlined under ‘Contact Us’.
Contact us
If Users have any questions or comments about the Privacy Policy, as outlined above, the Company can be contacted on:
Ethos Integrated Solutions LLC
Suite No 301
Ibn Battuta Gate Offices
Sh. Zayed Road
Jebel Ali
United Arab Emirates
PO Box: 75745
Tel: +971 4 432 9373
Fax: +971 4 432 9371.
support@mapovate.com